Category Archives: Mobility Advice

Mobility Scooter Troubleshooting

Trouble Shooting Your Mobility Scooter

Here are some of the most common problems that can keep your mobility scooter from running. Most mobility scooters have a light that flashes and the scooter will beep to indicate a problem. Count the number of flashes or beeps to determine the problem.

Problem: Scooter power cuts off while using your scooter:
Solution: Check your breaker. It is a covered button that is in the front of the battery pack. Push it all the way in to reset the breaker. This may happen when going up a steep hill or in high grass. If you have a hill that you cannot get up with your scooter, you may need a more powerful model.

Problem: Scooter beeps or flashes once.
Solution: Batteries are very low. Charge batteries as soon as possible.

Problem: Scooter beeps or flashes twice.
Solution: Batteries are too low to operate your scooter. Charge batteries as soon as possible.

Problem: Scooter beeps or flashes 3 times.
Solution: Battery voltage is too high. This may happen if you turn on your scooter with the charger plugged in. Turn off your scooter. Disconnect your charger. Turn the scooter back on. If you still have this problem, you may have a charger or battery problem. Call your service provider.

Problem: Scooter beeps or flashes 4 times.
Solution: Scooter has timed out. This happens when the scooter is left turned on but not used for several minutes. Turn off your scooter and turn back on.

Problem: Scooter beeps or flashes 5 times and will not go. The power meter is on.
Solution: You have turned on the scooter while in neutral. Turn off your scooter. Move the drive/neutral lever to the drive position. Turn the scooter back on.

Problem: Scooter beeps or flashes 6 times and will not go. The power meter is on.
Solution: You are depressing the throttle when you turn the scooter on. Turn off your scooter. Make sure you are not pressing the throttle lever when you turn on your scooter. If you still have the problem, it is an indication that the throttle is not returning to the centre position when released. Call your service provider.

Problem: Scooter beeps or flashes 7 or more times. The scooter will not run.
Solution: You have an electronics problem. Call your service provider.

Problem: Lights come on. No beeps. Scooter doesn’t run.
Solution: You most likely have turned your scooter on with the charger connected. Turn off your scooter. Unplug the charger. Turn your scooter back on. If you still have the problem, call your service provider.

Problem: Scooter does not come on. No Power lights.
Solution: Make sure that your battery pack is seated securely on portable scooters. If you still have a problem, it is your batteries 90% of the time. Replace the batteries inside the pack.

Problem: Batteries will not last. You get less than a year on a set of batteries.
Solution: Scooter batteries need to be recharged after ANY use. Always recharge your scooter every day. The sooner you charge it after use, the longer your batteries will last. You can also get top line batteries from MK battery. You can replace the AGM type batteries with Gel batteries – which are the best. You will need a Gel charger to go with Gel batteries.

For More Help and Assistance Visit Discount Mobility Scooters or Telephone 01245 905144

Finding The Right Mobility Scooter.

Owning a mobility scooter is a lifestyle choice and it’s important to get the right one for you; As an example for usability, with a tiller and controls you

can operate the scooter if you have arthritic fingers. Otherwise you could waste money or buy a scooter that isn’t the safest or most comfortable.
Take advice from a trusted mobility scooter retailer or by contacting your occupational therapist before you make a final decision on what to buy. Although the local authority is unlikely to provide you with a mobility scooter, the occupational therapist can make recommendations about any equipment and/or adaptations you might need.

Pavement, Boot, Travel & Folding Mobility Scooters

Types of Mobility Scooters (prices subject to change)

With Pavement Mobility Scooters, you can use them to travel on pedestrian pavements and in shopping areas. These types of mobility scooters are called Class 2 scooters. If you live near a high street and you can get to your destinations by avoiding roads, this may be a good choice. Class 2 scooters are smaller, lighter and often cheaper than those designed for the road, and can have three, four or, in some cases, five wheels. Although some models are capable of much faster speeds, they should be driven at 4mph on pedestrian pavements and areas. Some pavement scooter models may also allow you to cap the speed level to this legal limit.

Folding and Travel Boot Scooters These are small mobility scooters that are also to be used on pavements only and can be folded or taken apart for transporting. They can also be referred to as ‘boot’ scooters. If you can drive or have access to a car and you’re looking for something to take you short distances, perhaps to go shopping in a town centre or for a day out with your family, a travel/boot mobility scooter is a good choice. There are two types: folding and dismantling.
Folding mobility scooters allow you to reduce them to a compact shape and size, allowing you to wheel them, like a wheelie case. This makes them particularly convenient for air travel.
Dismantling mobility scooters are made up of four or five sections that have to be taken apart for travel or put together before they can be used. Despite their portability, all models tend to be heavy to lift, so if you’re likely to need help lifting yours in and out of a car buy a car hoist or arrange for someone else to do it for you.
Folding versus dismantling mobility scooters Weight is a particular issue with folding scooters, as you normally have to lift them as one piece. Removing the battery and armrests would reduce their weight by a couple of kilograms, but they will remain heavy to lift.
Sometimes the disadvantage of their weight can outweigh the benefits of easy folding and unfolding.
We also found that lightweight scooters can be less comfortable to ride, as they’re not as good at absorbing the bumps on uneven surfaces unless you choose a more modern model with all round suspension. Lighter folding scooters can feel more flimsy and less secure than dismantling travel/boot scooters. In contrast, dismantling scooters allow you to lift each component separately. But you do need to reassemble dismantling models before riding them, which you may find inconvenient.
Boot scooters are less powerful than those that can be driven on the road, which makes them better suited to short journeys of less than 10 to 15 miles. They are light and manoeuvrable, and can be used indoors, but their smaller, less-padded seats often mean they’re not as comfortable as larger models. Their wheels may also struggle with shallow kerbs. The ease of lifting a scooter in and out of a car, and how they handle on kerbs and different terrains.
Mobility scooters for the road are Class 3 vehicles. They are larger and heavier than their Class 2 cousins. You can drive them on any roads except motorways or dual carriageways that have a speed limit of 50mph or above. The maximum speed at which you can drive your scooter on a road is 8mph or at 4mph on the pavement. Being more powerful, with bigger batteries, means they are suited to longer journeys up to 25 + miles, and can cope better with hills. Road mobility scooters must have front and rear lights, indicators, hazard lights, a rear-view mirror, brakes and a horn.
They tend to provide a more comfortable ride than some of the smaller scooters. Choosing a mobility scooter: top five things to consider
1/. The types of journeys you plan to make on your mobility scooter.
2/. The types of terrain you’ll cover on the scooter.
3/. Your storage facilities.
4/. Your body weight and size.
5/. Your budget Types of journeys and terrains.
When you’re trying to decide on the type of mobility scooter you want, think about the sorts of journeys you’re likely to make in it. Will they be short, everyday journeys on mainly smooth terrain, such as trips to the local supermarket or to visit a nearby friend or relative? If so, a Class 2 mobility scooter will probably be right for you.
Will you mainly be using the scooter for days out with friends or family? If so, a Class 2 boot scooter that can be easily taken apart or folded and transported by car is likely to suit you.
Do you want to make longer journeys, perhaps to visit a neighbouring town, or do you live in a particularly hilly area? A Class 3 scooter that you can take on the road might make more sense.

Buying From Ebay V’s Trusted Mobility Websites.

Is Buying on Ebay Safe. You Should Read This Information If You Are Considering Buying Mobility Equipment From A Seller On Ebay.

Ebay, is the biggest (and one of the oldest) online auction sites has grown really big in the last several years, and because of that, it may be a little riskier to shop at. Some will try to use eBay for selling all kinds of stuff, even masked in a form of some popular Mobility Scooter and mobility product.
You might even end up with counterfeit branded mobility scooter, wheelchair or mobility equipment instead of the real thing. When you try to contact the seller, he doesn’t reply and basically, you lose your money. Here are some tips to prevent these scenarios from happening.

Take Care, Don’t Accept Stock Photos.
First off, answer this question: do you really need to buy that thing on Ebay?  Sure, a wheelchair cushion costing £3 is fine, but do you really want to buy a £1000 mobility scooter on eBay? Wouldn’t you feel more secure if you pay a bit more to get a brand new, guaranteed mobility scooter on a reputable UK website? Remember, It’s your money so take good care of it.
Once you get to the product you want to buy, there are some things on the actual listing which you should examine. Find the information regarding shipping and return policy. Once you know the item can be delivered to your country, move on and take a look at the item itself. If you need any more photos of it, feel free to contact the seller. Don’t accept stock photos of the item; ask the seller if he can stand by the scooter to show it is genuine item.

Use Common Sense.
Using Common sense is a great factor with any online auction. A new SLR Digital Camera for only £50? Or a new Apple’s iPad for £100?  Don’t you think that these offers are too good to be true? Well, in 99.9% of cases – they are. Don’t even consider those. Find a product with a normal, average price, proof it is new with full manufacturer’s warranty and located in the UK, Beware of the surge in rebadged counterfeit Mobility Scooters
imported from China!
Now, before you buy an item, it’s time to get know the seller. Check out his profile page and his feedback the previous buyers had left. If it’s above 99.5%, you’re good, since you should avoid anything below that mark. Yep, this feedback percentage is taken really seriously and it’s probably the most important indicator of how honest the seller is.

The last resort
You’re now ready to make your purchase – just one more thing – your delivery address. Some sellers will ship the item to the address listed in your PayPal profile, so make sure they’re all set up properly.
If you’re unsure about anything or if something seems suspicious to you, I’d recommend that you take extra caution or ask someone more experienced to give you some advice. Don’t agree to anything beyond eBay’s terms like giving the money in some other way than PayPal or buying an item directly from the seller etc.

Caveat Emptor or [Latin, Let the buyer beware.] A warning that notifies a buyer that the goods he or she is buying are “as is,” or subject to all defects.
When a sale is subject to this warning the purchaser assumes the risk that the product might be either defective or unsuitable to his or her needs. This rule is not designed to shield sellers who engage in Fraud or bad faith dealing by making false or misleading representations about the quality or condition of a particular product. It merely summarizes the concept that a purchaser must examine, judge, and test a product considered for purchase himself or herself.
Our advice is to consider your options before buying a Mobility Scooter, wheelchair or mobility equipment and remain safe and assured by purchasing from a reputable online mobility store like Discount Mobility Scooter.

Guide to Choosing a Mobility Scooter

A mobility scooter can be a life-changing purchase that helps a person gain more mobility and independence. Not all mobility scooters are the same, of course, so it’s advantageous to do a bit of research on a variety of features and options so that you can make an informed decision before investing in a new scooter. Here are some considerations that will help you make the right choice:

Weight / Size:
Some scooters are built for larger people. Some are adjustable. Keep the size/weight requirements in mind when making a decision about which scooter meets your needs so that you can ensure it will be a comfortable ride. There are scooters with basic seating for short rides and those with more support and stability for people who need it and / or for people who will spend more time in their scooter.

Some scooters are designed for outdoor use and some are built for the pavement but don’t operate as well on rougher terrain. Some are better suited for indoors. When making your choice, pay attention to these specifications so that you can match them to the type of usage you anticipate.

Power & Control:
Mobility scooters are most often powered by battery. Knowing how long it takes the scooter to charge and knowing how long the charge will hold should be considered as well as the types of batteries it takes (as well as expense incurred if batteries don’t have a long lifespan). Controls are another consideration. You’ll see varying control options available and will want controls within easy reach. Your mobility limitations may directly impact which types of controls are preferable to you.

Will you be using the mobility scooter to do shopping and /or will you need to carry special medical items, such as oxygen equipment? Some mobility scooters only have a small storage basket whereas others are built to carry items. The same goes for storing your scooter. There are larger models and smaller versions available. Because you’ll have to store it on your property you’ll want to keep size in mind, particularly if you don’t have a lot of room.

Will you be transporting your scooter in a car or van on a frequent basis? If so, you may want to look at a travel scooter that’s easily folded and transported in a car boot. Some models are heavier and take up far more room than travel scooters.

Warranty period will vary, depending on the scooter you choose. Keep warranty in mind when making a choice about which scooter is right for you. Some models have an excellent warranty overall but don’t include certain things like lights, upholstery, etc.

Costs are obviously a concern and there is a large gap between the most expensive mobility scooters and the cheapest mobility scooters. Some scooter companies offer financing (at varying interest rates). Some people find that their medical insurance pays for certain scooters but not others. Before choosing on price alone look at product reviews of scooters, too, to increase the chances that you will find good value for your money.